Sending an automated message to customers after they submit your form is an effective way to let them know immediately that you have received their information and will contact them shortly. Using autoresponders, you can also send additional information about your services. It helps you to advertise your business and build stable relationships with your customers.
Important: Customers receive this automated response only if they enter a valid email address in the form. If they enter an incorrect email address, you will receive an automated email from the System Administrator called, "Undeliverable: Your Request." This email specifies the email address that did not work.
To edit the autoresponse message:
In the Autoresponder section, select the Send an automatic response to your visitors check box.
In the Message box, type the message that is sent to your customer. You can either keep the standard message that appears in this box or you can create your own.
Tip: If you are adding a URL to your message, your URL must contain the prefix "http://". For example: "http://www.mywebsite.com". This prefix ensures that the URL appears as a clickable link.